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Services
Free Assemby:
This is important for all bicycles, and harder to find for recumbents
than it is for standard bikes. We take the extra time it takes to
do the job properly. In fact, this is probably the best reason to
buy a recumbent from us: you'll pay no more for the bike, and receive
$50-$100 of extra value.
Free Checkup:
All bikes get a free checkup after 1-2 months.
Accessory Installation:
Most accessories will be installed free for the first six months of ownership,
if they are purchased from us.
Componentry Changes
If a new bike customer wants equipment changes, we will sell them the new components
at 25% off regular retail, and they keep the parts removed. Labor would generally be
at no charge, but there are exceptions e.g. wheel-building.
Shipping New Bikes to Customer:
There are good reasons to avoid this situation if you can. If we have to pack
up an already built bike to ship it, it must be dismantled so far (in
the case of recumbents) that the value of proper assembly is lost and
must be redone. It will cost the customer money for us to dismantle
the bike ($50 or more). Even more importantly, the customer is left
with the job of proper assembly. Warranty Issues: The different recumbent companies have different warranties, but in all cases of brands we sell, we will work for the customer to achieve satisfaction. Repair Services: Even before we started selling recumbents, we had a strong emphasis on repair expertise. Two of us have over twenty years experience working on bikes, the newest has four years. We have ten years of experience working on recumbents, solving their special problems, many of which revolve around accessory installation.
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